Hotel Employee Training

"Training our employees to be the best in the market and arming them with the best tools available is the foundation of our success."

Corporate Director of Revenue Growth Services and Training

Unique call conversion program for properties, encouraging hotels to increase on-property reservation conversion percentages by properties competing against each other and awarding/recognizing the best
New Director of Sales and Revenue Management orientation programs - one-on-one training with the Corporate Director of Training and continuing with ongoing support from our Regional Directors of Sales and Regional Revenue Manager's.
Ongoing Sales and Revenue Management online training calls (monthly and quarterly)
Strong emphasis focusing on employees taking advantage of all brand training resources
Online training resource library and best demonstrated practices tool chest to ensure all hotels have information available to maximize their efforts
Regional training venues and roundtable discussions to cross-pollinate ideas and to keep focused on staying ahead of the competition and maximizing resources
Custom training modules developed for regional pockets of training to address common needs for sales and operation teams

Our Services